Privacy Policy

Empowering learners worldwide

We are dedicated to providing personalized online tutoring experiences that unlock every learner's potential.

Frequently asked questions

### Privacy Policy for InfinitePebble  

**Effective Date:** July 3, 2025  

We at InfinitePebble ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website (infinitepebble.com) and related services (the "Platform").  


#### 1. Information We Collect  

We collect the following information when you use our Platform:  

- **Personal Information:**  

  Name, email address, phone number, date of birth, and payment details (e.g., credit card information processed securely via third-party gateways; we do **not** store credit card data on our servers).  

- **Profile Information (Tutors):**  

  Qualifications, teaching experience, subjects taught, hourly rates, availability, and profile photos.  

- **Usage Information:**  

  Browsing history, search queries, session bookings, page visits, and interaction with Platform features.  

- **Technical Information:**  

  IP address, browser type, device information (e.g., hardware model), operating system, and geolocation.  

- **Communication Information:**  

  Customer support inquiries, feedback submissions, chat messages, and session recordings (if applicable).  


#### 2. How We Use Your Information  

We use your data to:  

- **Provide Services:**  

  Operate/maintain the Platform, process payments, manage accounts, schedule sessions, and facilitate tutor-student interactions.  

- **Personalization:**  

  Recommend tutors, courses, and content based on your interests, learning goals, and usage patterns.  

- **Communication:**  

  Send transactional notifications (e.g., session reminders, account updates), respond to inquiries, and inform you about policy changes.  

- **Marketing:**  

  Deliver promotional materials or newsletters **only with your explicit consent** (opt-in). You may unsubscribe anytime.  

- **Analytics & Improvement:**  

  Analyze Platform performance, troubleshoot issues, and enhance functionality, security, and user experience.  

- **Security:**  

  Prevent fraud, enforce our Terms of Service, and protect against unauthorized access.  


#### 3. How We Share Your Information  

We share data as follows:  

- **With Tutors:**  

  Students’ names, contact details, and learning goals are shared with tutors to enable sessions.  

- **With Students:**  

  Tutors’ profiles (qualifications, experience, subjects, rates, and availability) are visible to students.  

- **Service Providers:**  

  Trusted third parties (e.g., payment processors, cloud hosting services) assist in Platform operations under strict confidentiality agreements.  

- **Legal Compliance:**  

  Disclose data if required by law, court order, or to protect rights/safety.  

**Note:** We **never** sell your personal data to third parties.  


#### 4. Your Rights  

You have the right to:  

- **Access/Correction:**  

  Review and update your personal information via your account settings.  

- **Deletion:**  

  Request deletion of your data, subject to legal obligations (e.g., transaction records).  

- **Opt-Out:**  

  Unsubscribe from marketing emails via the "Unsubscribe" link in messages.  

- **Data Portability:**  

  Request a machine-readable copy of your data.  

To exercise these rights, contact us at privacy@infinitepebble.com.  


#### 5. Cookies and Tracking Technologies  

We use cookies and similar tools to:  

- Enhance functionality (e.g., login sessions).  

- Analyze traffic and user behavior.  

- Personalize content.  

Manage preferences via your browser settings. For details, see our [Cookie Policy].  


#### 6. Third-Party Links  

Our Platform may link to external sites (e.g., tutor portfolios, payment gateways). We are **not responsible** for their privacy practices. Review their policies before sharing information.  


#### 7. Changes to This Privacy Policy  

We may update this policy periodically. Significant changes will be posted on our website with a revised effective date. Continued use of the Platform constitutes acceptance of updates.  

**Contact Us**  

For questions or requests:  

Email: privacy@infinitepebble.com  

*This policy applies solely to InfinitePebble. By using our Platform, you agree to the terms outlined above.*